We offer sales and installation services.

FOR INSTALLATION.

We pay visit to the residence address, provide appropriate load sizings billing and then proceed to provide invoice via email. Procurement of items follows immediately. 1-3days of installation and test running and proper hand over of the site to the individual “client”. For warranty claims and repairs, all products that carry warranty tags are the ones liable for warranty benefits. warranty claims are strickly based on physical factory defects or software error. All electrical wiring faults are subject to repairs only.

TERMS AND CONDITIONS FOR SALES

General

These Terms and Conditions (“Online Store Terms”) apply to all transactions concluded with you, the customer, when you shop via the ‘solarxelectric.com’ website (“the Website”); the online store which is owned and operated by Solarx Electric LTD and the physical store owned and operated by Solarx Electric LTD. Please read them carefully before placing your order and print a copy for your future reference. By visiting the online store you accept and agree to be bound by the Online Store Terms and the Terms and Conditions of both stores, which together shall constitute the entire agreement between you (“The Buyer”) and Solarx Electric LTD

Solarx Electric Ltd reserves the right to alter these Online Store Terms from time to time by amending this page without any prior notification or announcements. You should check this page from time to time to take notice of any changes we have made, as they are binding on you.

This page and any documents referred to on it dictate the terms and conditions on which we supply any of the products listed on our website to you (“products”). Please read these terms carefully before ordering any products from the Website as, by doing so, you accept these terms and conditions.

These Online Store Terms apply to the Website, and all of its divisions, subsidiaries, and affiliate operated Internet sites, which reference the Online Store Terms. By accessing the Website, you confirm your understanding of the terms and conditions. If you do not agree to these Online Store Terms, you shall not use the Website.

The Online Store Terms are subject to Laws of the Federal Republic of Nigeria and the exclusive jurisdiction of the Nigerian courts. If any Online Store Terms shall be deemed unlawful, void or for any reason unenforceable then that Online Store Term shall be severable and shall not affect the validity and enforceability of the remaining Online Store Terms.

If you are under 18 years old, you may purchase products only with the involvement of your parent or guardian.

Acceptance of orders

After placing an order, you will receive an acknowledgement email, which confirms our acceptance of your offer to purchase the products. The Contract will relate only to those products indicated in the acknowledgment email, we only do delivery in Nigeria.

Solarx Electric accepts transfers from the Buyers’ accounts into any of its bank accounts. Solarx Electric reserves the right to delay or refuse processing of the your order until any said payments have been verified and cleared by our banks. Solarx Electric LTD will not be liable for any delays to your order this may cause.

Availability of Products

Should your order be likely to be delayed (such as where items are out of stock), we will contact you. If you have any queries regarding the shipping of your order, please contact Us. In the event that an individual product becomes permanently unavailable then Solarx Electric Ltd will seek to offer you a suitable alternative or give you a full refund.

Products and Pricing

All product prices include Value Added Tax (“VAT”) where applicable. These may change in line with Nigerian government, Customs and Excise, ECOWAS directives, and other legal interpretations issued by relevant authorities.

The Website contains a large number of products and it is always possible that, despite best efforts, some of the products listed on our website may be incorrectly priced. Solarx Electric will normally verify prices, as part of our dispatch procedures so that, where a product’s correct price is less than the Website stated price.

Solarx Electric LTD will dispatch the product to you. If a product’s correct price is higher than the price stated on the Website, TSSL will normally, at its discretion, reject your order and notify you of such rejection.
Solarx Electric is under no obligation to provide the product to you at the incorrect (lower) price, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing.

Solarx Electric LTD reserves the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.

Delivery

Your order will normally be dispatched within 2 – 3 (two to three) working days of placing the order. Whilst Solarx Electric Ltd makes every effort to deliver goods within such timescales, however, some delays are inevitable. Solarx Electric LTD shall not be liable for any delay that you may suffer in this regard.
Solarx Electric Ltd is authorised to share your personal information with third parties who are used to fulfil your order or satisfy our obligations to you.

Cancellation/Returns Policy

Solarx Electric LTD has the right to cancel any order you make for any product if you fail our validation or security checks. In certain instances you may not receive email confirmation of an order being cancelled. If payment has been processed you will receive a full refund using the same method originally used by you to pay for your purchase.

You have the right to cancel any order you make for any product purchased through the online store for a full refund. This returns policy applies to all products from Solarx Electric except batteries. When returning products to us for refund or exchange, you must pay for the appropriate delivery costs. Full orders returned from customers who have paid for delivery will receive a full refund including delivery charges.